These Terms of Service (the “Terms”) are a legal agreement between you and Carlsen Visuals, a business owned and operated by Sean Carlsen in Warrensburg, Missouri that serves clients in Missouri and Kansas (“Carlsen Visuals,” “we,” “us,” or “our”). They govern your access to and use of carlsenvisuals.com and any related pages (the “Site”).

By using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.

You must be at least 18 years old, or the age of majority where you live, to submit an inquiry or book services through the Site. If you use the Site on behalf of a business or other organization, you confirm that you have authority to accept these Terms on its behalf.

The Site provides general information about our videography, photography, drone, and creative services. Information on the Site, including service descriptions, package contents, and examples of past work, is for general informational purposes. It is not a contract or a binding offer to provide services.

Every project is governed by a separate written agreement, proposal, or invoice between you and Carlsen Visuals (a “Project Agreement”). The Project Agreement sets out the final scope, deliverables, schedule, fees, deposits, payment terms, cancellation and rescheduling terms, usage rights, and delivery details. If anything in these Terms conflicts with a signed Project Agreement, the Project Agreement controls for that project.

Prices and packages shown on the Site, including monthly marketing packages and wedding packages, are provided in good faith as starting points. They may change at any time without notice, do not include applicable Missouri or Kansas state and local taxes unless stated, and may not include travel, permits, location fees, rush delivery, or other project-specific costs. Final pricing is confirmed in your Project Agreement or written quote.

Submitting an inquiry does not reserve a date or guarantee availability. A date or project is booked only once a Project Agreement is signed and any required deposit is received, as described in that agreement.

Recurring packages billed monthly or annually are subject to the term, renewal, and cancellation provisions in the applicable Project Agreement.

Aerial and drone services are subject to Federal Aviation Administration (FAA) rules, airspace restrictions, Missouri and Kansas state laws, local ordinances, property permissions, weather, and on-site safety conditions. We may delay, modify, or decline any flight when we determine it cannot be performed legally or safely. Aerial footage shown on the Site is not a guarantee that the same shots are possible at every location.

When you submit a contact form or otherwise message us through the Site, you agree that:

• The information you provide is accurate and belongs to you or you have permission to share it
• We may use it to respond to you and as described in our Privacy Policy
• You will not submit anything unlawful, harassing, defamatory, or infringing, or any malicious code
• You will not send confidential or sensitive information that you do not want us to have

Unsolicited ideas, concepts, or creative suggestions you send us are provided voluntarily, and we have no obligation to keep them confidential or to compensate you for them, unless we agree otherwise in writing.

The Site and its contents, including all photographs, videos, drone footage, graphics, text, logos, the Carlsen Visuals name and marks, and the design and arrangement of the Site, are owned by Carlsen Visuals or used with permission and are protected by United States and international copyright, trademark, and other laws.

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to view the Site for your own non-commercial use, such as evaluating our services. You may share links to pages on the Site. Except as allowed by law or with our prior written permission, you may not:

• Copy, download, reproduce, republish, or distribute photos, videos, or other content from the Site
• Use our work in your own portfolio, advertising, listings, or social media
• Remove or alter watermarks, copyright notices, or other identifying information
• Edit, crop, or create derivative works from our content
• Scrape, harvest, or collect content from the Site with automated tools, or use Site content to train, fine-tune, or test artificial intelligence or machine learning models

Clients’ rights to use the work we create for them are set out in their Project Agreement. Nothing in these Terms transfers any ownership of our work to you.

Portfolio pieces are shown to illustrate our work and are published in line with our client agreements. Brand names, businesses, properties, and products that appear belong to their respective owners, and their appearance does not mean they endorse Carlsen Visuals. If you appear in content on the Site and would like it reviewed or removed, email scarlsen74@gmail.com.

You agree not to:

• Use the Site in any way that violates any law or regulation
• Attempt to gain unauthorized access to the Site, its servers, or connected systems
• Interfere with or disrupt the Site, including by introducing viruses, overloading it, or bypassing security features
• Submit spam, automated submissions, or false or misleading inquiries
• Impersonate any person or business, or misrepresent your affiliation with anyone
• Use the Site to harass, threaten, or harm anyone

We may restrict or block access to the Site for anyone who violates these Terms.

The Site links to or relies on third-party services, including Facebook, Google, Formspree, and Esri. We do not control those services and are not responsible for their content, policies, availability, or practices. Your use of them is governed by their own terms and privacy policies.

We respect the intellectual property rights of others. If you believe content on the Site infringes your copyright, email scarlsen74@gmail.com with the subject line “Copyright Notice” and include:

• Your name, address, phone number, and email address
• A description of the copyrighted work you believe is infringed
• The location (URL) of the material on the Site
• A statement that you have a good-faith belief the use is not authorized by the owner, its agent, or the law
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorized to act for the owner
• Your physical or electronic signature

We will review valid notices and remove or disable access to infringing material where appropriate.

Nothing in these Terms limits or waives any right you have as a consumer that cannot be limited or waived by agreement, including rights under the Missouri Merchandising Practices Act (Mo. Rev. Stat. § 407.010 et seq.) and the Kansas Consumer Protection Act (K.S.A. 50-623 et seq.).

Kansas consumers. Under K.S.A. 50-639, a supplier may not exclude, modify, or limit the implied warranties of merchantability or fitness for a particular purpose, or the remedies available for breach of those warranties, for property or services that are the subject of a consumer transaction in Kansas. If you are a consumer in a transaction with us in Kansas, the disclaimers in the “Disclaimers” section and the limitations in the “Limitation of liability” section do not apply to those implied warranties or remedies, and nothing in these Terms or any Project Agreement is intended to limit them.

The “Disclaimers” and “Limitation of liability” sections apply only to the fullest extent permitted by the law that applies to you.

SUBJECT TO THE “MISSOURI AND KANSAS CONSUMER RIGHTS” SECTION ABOVE, THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.

We work to keep the Site accurate and available, but we do not warrant that it will be uninterrupted, error-free, secure, or free of harmful components, or that information on it is complete or current. Examples of past work show what is possible and are not a promise of identical results for every project. Warranties for services, if any, are provided only in your Project Agreement.

SUBJECT TO THE “MISSOURI AND KANSAS CONSUMER RIGHTS” SECTION ABOVE AND TO THE FULLEST EXTENT PERMITTED BY LAW, CARLSEN VISUALS AND ITS OWNER, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

This section applies to your use of the Site. Liability relating to booked services is governed by your Project Agreement. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

You agree to defend, indemnify, and hold harmless Carlsen Visuals and its owner, contractors, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your violation of these Terms, your misuse of the Site, or your infringement of anyone else’s rights.

These Terms are governed by the laws of the State of Missouri, without regard to its conflict of laws rules. However, if you are a consumer who lives in Kansas, or your transaction with us takes place in Kansas, you keep the protection of any Kansas law that cannot be waived by agreement, including the Kansas Consumer Protection Act.

If a dispute arises, please contact us first at scarlsen74@gmail.com. We will try in good faith to resolve it informally within 30 days. If we cannot, any legal action arising out of or related to these Terms or the Site will be brought in the state courts located in Johnson County, Missouri, or the United States District Court for the Western District of Missouri, and you and we consent to the personal jurisdiction of those courts. This does not prevent a consumer from bringing a claim in a court where applicable Missouri or Kansas law gives the consumer the right to sue, and either party may bring a qualifying claim in small claims court.

We may change, suspend, or discontinue any part of the Site at any time. We may also update these Terms. When we do, we will post the updated version on this page and change the effective date at the top. Changes apply from that date. Continuing to use the Site after an update means you accept the revised Terms.

• Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and us about the Site. Project Agreements govern services.
• Severability. If any provision is found unenforceable, it will be limited to the minimum extent necessary, and the rest of these Terms will remain in effect.
• No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment. You may not transfer your rights under these Terms. We may assign them in connection with a sale or transfer of the business.
• Headings. Section titles are for convenience only and have no legal effect.

Questions about these Terms can be sent to:

Carlsen Visuals
Attn: Sean Carlsen
Warrensburg, Missouri
Email: scarlsen74@gmail.com
Phone: (785) 836-0789